Privacy policy and personal data protection
Processing of personal data
At ACŠ Avtomobili, doo, we are aware of how important the security of individuals’ personal data is, which is why we carefully respect and enforce applicable national and European legislation in this area.
We process personal data in order to provide the best user and consumer experience in connection with our products and services, and we also ensure the highest level of care in the area of security and discretion in the storage and processing of your personal data.
All our actions related to personal data are in accordance with the currently applicable legislation in the field of personal data protection. We ensure that your personal data is stored appropriately and with due care, we provide appropriate control over the purposes of processing your personal data and enable you to exercise all the rights you have under the currently applicable legislation.
As an individual, you have the right to request:
information about which of your personal data we process and for what purposes;
correction of your personal data in the event of inaccuracies in our collection;
transfer of personal data from our collection to another processor or controller of personal data;
objection if the processing is for direct marketing purposes, including the creation of user profiles, and we are obliged to ensure that these rights are exercised.
You can read more about your rights regarding the protection of personal data below.
Legal bases for processing
The company ACŠ Avtomobili, doo, processes your personal data only if it has a statutory or other legal basis for doing so. We process data on the following grounds:
Your direct consent within the framework of the contact form and the use of web analytics;
To perform the contract concluded between us as the service provider and you as the service subscriber;
Due to the implementation of measures prior to the conclusion of the contract;
Legitimate interest, which primarily relates to the direct marketing of our services; and
Fulfillment of legal obligations, especially in the event of non-fulfillment of contractual obligations and thus appropriate sanctions.
The data we process and our purpose
Data obtained through the contact form and online purchase
The information we collect from the contact form is your name and surname, telephone number, email address and the service(s) you require. We collect it in a secure manner. We use it to respond to your inquiry/fulfill your obligations under the sales contract and for further business cooperation. We do not use this information for marketing purposes unless you expressly agree to this purpose.
Data obtained on the basis of a concluded contract
The data we obtain based on the concluded contract is the company name, address, tax and registration number, as well as the first name, last name and email address of the contact person. We need it for smooth work, issuing invoices and, at a later stage, for possible recovery.
Information we obtain from public records
The information we obtain from public records is the company name, address and tax number. We need it to issue an invoice. Our business practice does not include collecting data from databases for marketing purposes.
We process personal data at the request of our clients and under a contract with them. The client ensures that the data is collected legally. In doing so, we obtain all the necessary information to ensure that the data was indeed obtained legally.
For the purpose of marketing our services, we advertise on various platforms (Google Adwords, Facebook Ads Manager), using data obtained through advertising tools. These tools do not allow us to access specific personal data, but we can use this data, which is anonymized, to profile visitors to our site. In this way, we want our marketing to be aimed at those who are interested in advertising services and to receive advertisements that are suitable for them.
Processing of personal data when visiting the website www.acs-avtomobili.si
To ensure the best user experience on our website, we use the advanced web analytics program Google Analytics. The purpose is to ensure that you, the user, are able to use the website without any problems and that it is optimized for the benefit of all our visitors.
As a user of our website, you have the right to object to the processing of this data immediately upon visiting the homepage. You can prevent this processing by setting the appropriate cookie settings when visiting the website or by setting the appropriate cookie settings on the web browser you are using.
If you decide to consent to the use of web analytics, you can do so in the same way as you turned it off or declined. You can change this on the homepage.
If you consent to data processing (accept cookies on the site), we obtain your anonymized IP address. This means that all your personal data is encrypted and not available to us.
Rights of individuals whose personal data are processed
Individuals whose personal data we process have the right to request from ACŠ Avtomobili, doo:
access to personal data,
correction of personal data,
deletion of personal data from the personal data base and
restriction of processing of your personal data.
As an individual, you also have the right to object to the processing and the right to the portability of your personal data.
You exercise your rights by submitting a written request via email to info@acs-avtomobili.si.
We will decide on your request within one month of receiving your request. We may extend this deadline by up to two additional months in cases of complexity and high volume of requests, of which you will be informed.
Access to your personal data or information about its processing
You always have the right to know whether personal data concerning you is being processed. Where this is the case, we provide you with access to your personal data and the following information:
purpose(s) of processing;
types of personal data;
users to whom personal data has been or will be disclosed;
the envisaged period for which the personal data will be stored or, if this is not possible, the criteria used to determine this period;
where personal data is not collected from you, all available information regarding its source.
Information on the processing of personal data shall be provided free of charge, except where the data subject’s requests are manifestly unfounded or excessive, in particular because they are repetitive. In such a case, the controller may: a) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or of taking the requested action, or refuse to act on the request.
Right to rectification
As an individual, you have the right under the law to have inaccurate personal data concerning you corrected and, taking into account the purposes of the processing, the right to have incomplete personal data completed.
Right to erasure
You have the right to have your personal data erased where one of the following reasons applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
when you withdraw the consent on the basis of which the processing is taking place and when there is no other legal basis for the processing;
when you object to the processing and there are no overriding legitimate grounds for their processing;
personal data has been processed unlawfully.
Right to restriction of processing
You have the right to obtain from us restriction of the processing of your personal data where one of the following applies:
when you dispute the accuracy of the data, for a period that allows us to verify the accuracy of the personal data;
the processing is unlawful and you oppose the erasure of your personal data and instead request the restriction of their use;
we no longer need your personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims;
if you have objected to processing based on our legitimate interests, until it is verified whether our legitimate grounds override your grounds.
If the processing of personal data has been restricted, it is only processed with your consent, with the exception of its storage, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.
We are obliged to inform you before revoking the restriction on the processing of your personal data.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit those data to another controller, where the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, the personal data may be transmitted directly to another controller.
Right to object
Where we process your data based on legitimate interest for marketing purposes, including profiling, you may object to such processing at any time.
Right to file a complaint with the Information Commissioner
If we do not decide on your request within the legal deadline or if we reject your request, you have the option of filing a complaint with the Information Commissioner.
PERSONAL DATA STORAGE PERIOD
We store data for no longer than is necessary to achieve the purpose for which we collected or further processed it, or until the expiration of the statute of limitations for fulfilling obligations or the legally prescribed retention period.
We store data about subscribers or customers whose processing is based on the law after the termination of the service relationship until full payment for the services, but no longer than until the expiration of the limitation period for our claims for the provision of services or the fulfillment of the contract, unless a longer retention period is specified by law.
Other data that we obtain based on your consent is stored for the duration of the cooperation and for 2 years after its termination, unless the law provides for a longer retention period. If the party who has given consent to the processing of personal data has not entered into a business relationship with us, their consent is valid for 2 years from the date of its provision. As a taxpayer under the law governing value added tax, we must ensure the storage of invoices for 10 years after the end of the year to which the invoices relate.
After the retention period has expired, the data is deleted, destroyed, blocked or anonymized, unless the law provides otherwise for a particular type of data.
Data about the operator
Your personal data is collected and processed by the company ACŠ Avtomobili, doo with its registered office at Jedlovnik 1A, 2201, Zgornja Kungota.
registration number: 2371162000. The authorized person for personal data protection designated by the controller is accessible via the e-mail address: info@acs-avtomobili.si .
Final decisions
If these personal data processing conditions do not regulate certain areas, applicable legislation applies instead.
We reserve the right to change these processing conditions. We will inform you about the change by posting it on the official website or in another appropriate manner. The change will be published on the official website one month before it comes into force.
The processing conditions in question are valid and applicable from 12.02.2025.